To help us respond faster, strengthen local expertise, and deliver an even more consistent, high quality experience, we’re introducing a refreshed regional operating model across the EEA.
This new structure is designed to bring our teams closer to you, deepening local insight, increasing regional accountability, and ensuring you benefit from faster, more tailored support going forward.
The new regional leads are:
- Northern Europe: Tom Winfield
- Western & Central Europe: Tracey Windley
- Eastern Europe & Mediterranean: Fran Breen
- France & Monaco: Anastasia Miller
This change reflects our commitment to building deeper understanding of your markets, your customers and the solutions they need. With this new model, you will benefit from faster decision making, clearer regional ownership, and a more unified experience across all customer segments.
Furthermore, Carolina Melo has been appointed as Lead for Consumer Segment and Sales Execution. She will take on expanded responsibilities for the delivery of the EEA wide initiatives, projects and strategic partnerships. This important role provides increased capabilities and depth to the leadership team.
The existing team has successfully realigned under our regional leads, and we’ve expanded our new business and account management capability with additional specialists who will further compliment the current support you receive.
Thank you once again for your valued partnership and continued support. We look forward to working together throughout 2026 and beyond, meeting growing demand, navigating challenges, and continuing to deliver sustainable, high-quality healthcare for our customers worldwide.